Article 1 - Purpose
These conditions govern sales by Ackermann Family Group 377 Road Town Tortola British Virgin Islands VG1110
Article 2 - Price
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In case of order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes are likely to be due. These rights and sums are not within the competence of the
Ackermann Family Group. They will be your responsibility and responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to learn about these aspects from your local authorities.
All orders regardless of origin are payable in Euros.
Ackermann Family Group reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in effect at the time of the validation of the order and subject to availability.
The products remain the property of Ackermann Family Group until full payment of the price.
Caution: As soon as you take physical possession of the products ordered, the risks of loss or damage of the products are transferred to you.
Article 3 - Orders
You can order:
Detail the chosen modalities, for example:
On the Internet: bycapucineackermann.com
The contractual information is presented in the French language and will be the subject of a confirmation at the latest when the validation of your order.
Ackermann Family Group reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and in particular in case of supply problem, or in case of difficulty concerning the order received .
Article 4 - Validation of your order
Any order placed on the website bycapucineackermann.com assumes the adherence to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.
All the data provided and the recorded confirmation will be proof of the transaction.
You declare that you are fully aware of it.
The confirmation of the order will be worth signing and acceptance of the operations carried out.
A summary of the information on your order and these Terms and Conditions will be sent to you in PDF format via the e-mail address of confirmation of your order.
Article 5 - Payment
The fact of validating your order implies for you the obligation to pay the indicated price.
The payment of your purchases is made by credit card with the secured system Prestashop payments by hipay
The debit of the card is only done at the time of shipment of the order. In the case of split deliveries, only the products shipped are debited.
Article 6 - Withdrawal
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a 14-day withdrawal period from receipt of your products to exercise your right of retraction without having to justify reasons or To pay penalty.
Returns are to be made in their original state and complete (packaging, accessories, notice). In this context, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
The costs of return are the responsibility of the buyer.
In the event that the right of withdrawal is exercised, Ackermann Family Group will reimburse the amounts paid within 14 days of notification of your request and via the same means of payment as the one used during the order.
EXCEPTIONS TO THE RIGHT OF RETRACTION
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The provision of services fully executed before the end of the withdrawal period, the execution of which has begun after express prior agreement of the consumer and expressly renounces his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and likely to occur during the withdrawal period.
The supply of goods made according to the consumer's specifications or clearly personalized.
The supply of goods which are liable to deteriorate or to perish rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which can not be For reasons of hygiene or health protection.
The supply of goods which, after being delivered and of their nature, are inseparably mixed with other articles;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for contracts for subscribing to such publications.
Transactions in a public auction.
The supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and expressly renounces his right of withdrawal.
Article 7 - Availability
Our products are offered as long as they are visible on the site bycapucineackermann and within the limit of available stocks. For non-stocked products, our offers are subject to availability at our suppliers.
In case of unavailability of product after placing your order, we will inform you by e-mail. Your order will be automatically canceled and no bank debit will be made.
Article 8 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.
In case of delayed shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.
In accordance with the legal provisions, in case of delayed delivery, you have the possibility to cancel the order under the conditions and procedures defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its refund and to the expenses of routing in the conditions of the article L 138-3 of the Code of the Consumption.
In the case of deliveries by a carrier, Ackermann Family Group can not be held liable for late delivery due exclusively to the unavailability of the customer after several proposals of appointments.
Article 9 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.
All complaints, requests for exchange or refund must be made by email within 30 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, notice ...). Shipping costs will be refunded on the basis of the invoiced price and the return costs will be reimbursed upon presentation of the proofs.
The provisions of this Article do not prevent you from enjoying the right of withdrawal provided for in Article 6.
Article 10 - Liability
The products offered comply with the French legislation in force. Ackermann Family Group can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.
In addition, Ackermann Family Group Company) shall not be liable for damages resulting from misuse of the product purchased.
Finally, Ackermann Family Group can not be held liable for any inconvenience or damage inherent in the use of the Internet, including a breach of service, external intrusion or the presence of computer viruses.
Article 11 - Applicable law in case of disputes
The language of this contract is French. These conditions of sale are subject to French law. In case of dispute, the French courts will be the only ones competent.
Article 12 - Intellectual Property
All elements of the site bycapucineackermann.com are and remain the intellectual property of Ackermann Family Group. No part of this site may be reproduced, exploited, rebroadcast, or used for any purpose whatsoever, including software, visual or audible. Any simple or hypertext link is strictly forbidden without the express written agreement of Ackermann Family Group
Article 13 - Personal data
Ackermann Family Group reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes in order to comply with legal and regulatory requirements.
In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data about you directly on the website.
Article 14 - Archiving Evidence
Ackermann Family Group will archive purchase orders and invoices on a reliable and lasting basis as a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
The computerized registers of Ackermann Family Group will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.